Skip to content
Cerebr-IA

A Cerebr-IA product · Available

MARKETIA

Sell more through social media, with every conversation, comment and ad in one place.

What it is

A platform for the daily work of a store that sells on social media

MARKETIA is Cerebr-IA's own product. It brings together in one platform what a store that sells through social media needs every day: answering messages, moderating comments, publishing content, measuring and automating advertising, and turning conversations into orders.

Each business connects its own accounts through the official login (OAuth) of each platform. MARKETIA only accesses what the business administrator explicitly authorizes, and only to provide the service.

The platform is multi-tenant: each business's data is isolated from every other business, and each person only sees what their role allows.

Who it is for

Online stores and brands in Colombia and Latin America, especially those selling through social media with cash on delivery, and the agencies that manage them.

Modules

What it does, module by module

01

Unified inbox with an AI sales agent

WhatsApp, Messenger and Instagram in a single inbox. An AI sales agent replies, answers questions and creates cash-on-delivery orders, always following the rules set by the business and with the option for a person to take over.

  • Stage-based funnel: new, interested, quoted, purchased
  • Voice note transcription and image description
  • Switch from bot to human in one click
MARKETIA — Messages (unified inbox): WhatsApp, Messenger and Instagram inbox with funnel stages, AI agent and human handover.

02

AI comment moderation

Facebook, Instagram, Threads and TikTok comments in one place. AI flags offensive messages and customer questions so they can be answered or hidden, and the Activity Quality Index (ICA) summarizes the health of each post.

  • Moderation rules defined by the business
  • ICA per post
  • Suggested replies to customer questions
MARKETIA — Moderation: Facebook, Instagram, Threads and TikTok activity: AI-classified comments, removed or hidden ones and the reactions breakdown.

03

Content publishing and scheduling

Publish and schedule content on Facebook, Instagram, Threads and TikTok from a calendar, and manage live videos and the page action button.

  • One calendar for every network
  • Each platform's rules enforced in the editor
  • Media library
MARKETIA — Publishing: Publish and schedule to Facebook and Instagram (plus Threads and TikTok when connected) from a calendar.

04

Meta Ads and TikTok Ads

Dashboards for campaigns, ad sets and ads (spend, impressions, CTR, CPC, ROAS) across multiple accounts, with automation rules and AI analysis.

  • Multiple ad accounts per business
  • Automation rules
  • Leads and catalogs
MARKETIA — Ads: Meta Ads: campaigns, trends and AI optimization; ad account health and ads with delivery issues.

05

E-commerce and CRM

Shopify and Dropi integration, cash-on-delivery order forms, a built-in store, CRM, leads and product catalogs.

  • Cash-on-delivery orders and delivery tracking
  • Built-in store and link in bio
  • CRM with the customer's history
MARKETIA — Cash-on-delivery orders: Confirm, review and track every cash-on-delivery order, with the customer chat alongside.

06

AI Center

AI usage and costs per account, so every business knows what it consumes and stays in control.

  • Usage per organization and feature
  • Credits per plan
  • Analysis and recommendations
MARKETIA — AI center: AI costs and usage by organization, user, feature and model.

Screens

Every MARKETIA view

Screenshots of the real application with fictitious sample data: no real customers or people appear. The interface is in Spanish. Click any screenshot to enlarge it.

68 screenshots

  • Sign inDesktop

    Sign in to MARKETIA with email and password; every user belongs to an organization.

  • HomeDesktop

    Main launcher with the four work areas: metrics and monitoring, messages, ads manager and AI creation.

  • Area: Metrics and monitoringDesktop

    Dashboard, moderation and alerts for your business.

  • Area: Ads managerDesktop

    Ads, store and results.

  • Area: Create with AIDesktop

    Content and ideas in minutes: AI studio, creatives, UGC factory, media library and publishing.

  • Area: AdministrationDesktop

    Messaging, automations and organization settings.

  • DashboardDesktop

    The whole business on one screen: moderated comments, replies, ad spend and ROAS, store sales and the latest AI analysis.

  • ModerationDesktop

    Facebook, Instagram, Threads and TikTok activity: AI-classified comments, removed or hidden ones and the reactions breakdown.

  • Moderation rulesDesktop

    What to do automatically with each incoming comment before AI moderation: reply, send a private message, hide, delete or block.

  • AlertsDesktop

    Rule notifications and actions waiting for approval, with a dry run before executing.

  • Comments per post (ICA)Desktop

    Toxicity analysis per post and the Activity Quality Index with and without MARKETIA, with its estimated CPM impact.

  • ReactionsDesktop

    Tracking of reactions on Facebook posts, filterable by type.

  • ReportsDesktop

    Operations summary: messages, WhatsApp campaigns, post-sale and surveys, exportable.

  • Conversation analyticsDesktop

    Close rate, response times, sales funnel and breakdown by channel, bot and agent.

  • Agent improvementsDesktop

    What the AI assistant sells, where sales slip away and how it evolves between analyses.

  • InstagramDesktop

    Profile, content, comments, mentions and insights of the connected Instagram account.

  • ThreadsDesktop

    Profile, content, replies and mentions, insights and automation for the Threads account.

  • TikTokDesktop

    TikTok account, videos and statistics connected through official OAuth, with the granted permissions shown.

  • TikTok LIVEDesktop

    Finished LIVE sessions, ad audiences and a LIVE planner; explains what the TikTok API allows and what it does not.

  • Messages (unified inbox)Desktop

    WhatsApp, Messenger and Instagram inbox with funnel stages, AI agent and human handover.

  • AdsDesktop

    Meta Ads: campaigns, trends and AI optimization; ad account health and ads with delivery issues.

  • Create adDesktop

    Campaign, ad set and ads with Meta options; nothing is created until it is published paused.

  • CatalogsDesktop

    Products used by catalog and Advantage+ ads.

  • LeadsDesktop

    People who fill in instant forms arrive in seconds and become contacts in Messages.

  • Sales (e-commerce)Desktop

    Shopify order analytics: revenue, orders, abandoned carts, blended ROAS, traffic sources and purchase times.

  • StoreDesktop

    Own-store operations: orders, catalog and metrics in one place.

  • Cash-on-delivery ordersDesktop

    Confirm, review and track every cash-on-delivery order, with the customer chat alongside.

  • Delivery footprintDesktop

    How much of what ships cash-on-delivery is actually delivered, and in which areas it is lost.

  • Dropi explorerDesktop

    Winning Dropi products: margin, velocity, revenue and Meta ads.

  • Store builderDesktop

    Own store with the Meta pixel built in: colors, logo and typography.

  • Link in bioDesktop

    The link page for the Instagram and TikTok bio; every click is measured.

  • AffiliatesDesktop

    Creators with their own link: every sale they bring is attributed with its commission.

  • Store ordersDesktop

    Own-store orders: cash-on-delivery and online payments, confirmation and cancellations.

  • AppointmentsDesktop

    Appointments created from the store public form.

  • AI analysisDesktop

    Summaries and actionable recommendations for campaigns, with credit usage.

  • AI studioDesktop

    Generate images, video, audio and avatars for the brand.

  • AI creativesDesktop

    AI-generated ads, copy, scripts and competitor analysis.

  • UGC factoryDesktop

    UGC videos and images from your own clips or AI characters talking about the products.

  • Media libraryDesktop

    Everything generated in the AI studio, AI creatives and UGC factory, in one place.

  • PublishingDesktop

    Publish and schedule to Facebook and Instagram (plus Threads and TikTok when connected) from a calendar.

  • WebchatDesktop

    The AI agent as a chat widget on the store website.

  • Ad automationsDesktop

    Rules that watch ads and act: alert, wait for approval or change Meta by themselves, with an action queue and log.

  • Conversation automationsDesktop

    Rules and visual flows in a single list, in evaluation order, with conflicts shown.

  • SurveysDesktop

    Measure customer satisfaction with WhatsApp surveys.

  • NPSDesktop

    How many people would recommend the store, what that number is made of and what they wrote.

  • WhatsApp campaignsDesktop

    Bulk sends by segment using Meta-approved templates.

  • AudiencesDesktop

    Contact segments for campaigns, syncable with Meta.

  • Notification topicsDesktop

    Topics contacts subscribe to in order to receive updates.

  • WhatsApp templatesDesktop

    Write templates, check them against Meta rules and track their approval.

  • WhatsApp accountDesktop

    How Meta sees the number: quality, limits, display name and permissions.

  • ConnectionsDesktop

    Connect Meta Ads, Pages, Instagram, Threads, TikTok, WhatsApp and Shopify through official OAuth. Tokens are encrypted and never exposed.

  • Facebook PagesDesktop

    The Pages MARKETIA moderates and publishes from: role, permissions and profile.

  • Facebook Page detailDesktop

    What MARKETIA can do with each Page based on granted permissions, real-time webhooks and the Page action button.

  • Organization settingsDesktop

    Safety controls for Meta Ads write actions, Shopify orders and the Conversions API.

  • SubscriptionDesktop

    Organization plan, usage and credits; top-ups and monthly subscription with secure payment.

  • AI centerDesktop

    AI costs and usage by organization, user, feature and model.

  • My clients (agencies)Desktop

    Aggregated summary of the accounts an agency manages; each client is an isolated organization.

  • Error logDesktop

    System errors by source (agent, templates, integrations and scheduler); kept for 14 days.

  • Platform settingsDesktop

    Platform AI provider keys, stored encrypted and never displayed.

  • Meta data requestsDesktop

    Access removals and data deletion requests Meta sends when someone removes MARKETIA from their Facebook.

  • UsersDesktop

    Sign-ups, roles (superadmin, superowner, owner) and platform access.

  • OrganizationsDesktop

    Platform accounts: each business is an organization with isolated data.

  • DashboardMobile

    The whole business on one screen: moderated comments, replies, ad spend and ROAS, store sales and the latest AI analysis.

  • TikTokMobile

    TikTok account, videos and statistics connected through official OAuth, with the granted permissions shown.

  • Messages (unified inbox)Mobile

    WhatsApp, Messenger and Instagram inbox with funnel stages, AI agent and human handover.

  • AdsMobile

    Meta Ads: campaigns, trends and AI optimization; ad account health and ads with delivery issues.

  • Cash-on-delivery ordersMobile

    Confirm, review and track every cash-on-delivery order, with the customer chat alongside.

  • PublishingMobile

    Publish and schedule to Facebook and Instagram (plus Threads and TikTok when connected) from a calendar.

Integrations

Connected to the platforms where a store sells

Every integration uses the platform's official API and official login. Each page explains which permissions we use, why, what data we store and how to disconnect.

Security and privacy

The business owns its data

  • Each business connects its own accounts through official OAuth; MARKETIA never asks for social media passwords.
  • Access tokens are encrypted at rest and never returned to the interface or the API.
  • Tenant isolation: nobody sees another business's data.
  • Roles: superadmin (platform), superowner (manages their organization) and owner (read-only).
  • The business can disconnect any account at any time and request deletion of its data.
  • We do not sell data or use it for third-party advertising or to train AI models.

Already have an account?

Sign in to MARKETIA with your email and password. If you want to use it in your business, write to us.